Shipping Policy

1. Order Processing

1.1 All orders are processed within 1-2 business days (Monday to Friday), subject to stock availability and payment verification.

1.2 Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

2.1 We offer several shipping options, including standard and express, depending on the customer's location and service availability.

2.2 The available shipping option for your order will be shown during the checkout process.

3. Delivery Times

3.1 Delivery times may vary depending on the recipient's location and the selected shipping option.

3.2 Estimated delivery times will be indicated during the checkout process and are estimates based on the selected courier service.

4. Shipping Costs

4.1 Shipping costs will be calculated automatically during the checkout process, based on the package weight and delivery address.

4.2 We offer free shipping for orders that meet certain promotional conditions, which will be specified on the website or in marketing communications.

5. Order Tracking

5.1 A tracking number will be provided once your order has been dispatched.

5.2 You can track the status of your order using the tracking number on the courier company's website.

6. Shipping Address

6.1 It is the customer's responsibility to ensure that the provided shipping address is correct and complete.

6.2 We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Shipping Delays

7.1 Gymhawk is not responsible for delays caused by events beyond our control, such as severe weather conditions, logistical issues with the shipping company, or customs problems.

7.2 In case of significant delays, we will endeavor to keep the customer informed about the status of their order and any adjustments to the estimated delivery times.

8. Delivery Issues

8.1 If you experience any problems with the delivery of your order, please contact us immediately so we can investigate and resolve the situation as soon as possible.

8.2 Gymhawk reserves the right to modify these shipping policies at any time without prior notice. Updated versions will be available on our website.

These policies are designed to provide clear and accurate guidance on how shipments are handled at Gymhawk, ensuring transparency and customer satisfaction.